Gift Card Penny Auctions

Revolutionary penny auctions with a twist!

FAQ

What is DFWBid.com?
DFWBid.com is a revolutionary auction with a twist. Each day we auction gift cards at very low prices that start at just 1 penny.

How does DFWbid.com work?
Auctions start at a given time and last for a maximum period of 60 minutes. The timer for each auction is set to 1 minute 15 seconds. When a bid is placed, the price of the auction item is increased by 1 penny and the auction counter is reset (e.g. back to 1 minute 15 seconds) to give others the chance of bidding. There are 3 ways in which an auction can be won, please see below for further details.

How do I win an auction?
You can win an auction in 1 of 3 ways:
1. When the auction timer reaches zero and you are the last (highest) bidder then you win, or
2. The highest bidder at the end of the 60 minute auction wins the item for the closing bid value, or
3. A successful use of the 'Penny Buy' feature (see below)

When can I join an auction?
Auctions can be joined at any time and you can begin bidding and clicking the Penny Buy as soon as the auction starts.

How does the Penny Buy feature work?
The 'Penny Buy' feature appears for 5 minutes at a given time during an auction. Clicking the 'Penny Buy' button, will take you to another page titled 'Penny Buy - Purchase this item for 1 penny'. This page describes how the Penny Buy works and what it is. If the Penny Buy is not active, there will be a red box that states 'The Penny Buy is not active'. If the Penny Buy is active, there will be a green button called 'Penny Buy Active'. By clicking this green button you will immediately be presented with 2 multiple choice questions that you need to answer. If you are the FIRST bidder to answer 2 multiple choice questions correctly you win the auction item for a penny and the auction will end. There is a 6 second interval in between clicking the Penny Buy button. Click here for demo

How do I know if the Penny Buy is active?
Clicking the 'Penny Buy' button, will take you to another page titled 'Penny Buy - Purchase this item for 1 penny'. This page describes how the Penny Buy works and what it is. If the Penny Buy is not active, there will be a red box that states 'The Penny Buy is not active'. If the Penny Buy is active, there will be a green button called 'Penny Buy Active'. By clicking this green button you will immediately be presented with 2 multiple choice questions that you need to answer. If you are the first bidder to answer 2 multiple choice questions correctly you win auction the item for a penny and the auction will end. Penny Buy button (next to the bid button) will not flash - you will have to click and check as above. You do not have to be the highest bidder to use the Penny Buy and it is available to all bidders in that auction. Click here for demo

How long does an auction last for?
The auctions last for a maximum period of 60 minutes, however the auction can close sooner if it is won by Penny Buy or the counter timer reaches zero.

What happens if the auction is still active after 60 minutes?
If the auction is still active after 60 minutues it will close and the highest bidder wins the auction for the closing value.

How can I join an auction?
Once you have registered you will need to purchase credits to join an auction. Each auction costs 3 credits to join. Simply click the 'Join' button for the auction that you wish to join. Before joining an auction make sure there is plenty of time remaining on the timer.

How much does it cost me to use the Penny Buy feature?
It costs 3 credits to join an auction, once you have joined the auction the Penny Buy feature is free to use.

What if I don’t answer correctly on the Penny Buy feature, can I try again?
If you did not answer the Penny Buy feature correctly you can try it again as long the Penny Buy is still active and the auction is still open. You will be presented with the same multiple choice question.

Is there a limit to the number of auctions I can win?
There is no limit to the number of auctions you can win.

How much does it cost me to join an auction?
In order to join an auction it costs 3 credits. Credits can be purchased in different packages, for more details please view our Pricing page.

Why do I need to pay to join an auction?
By charging a small join fee, this allows DFWbid.com to source the latest and best items to auction for you.

What is a credit?
A credit is the currency used on dfwbid.com in order to join auctions.

How can I purchase credits?
Once logged in, simply click on 'credits' link once you are signed in and follow the on screen instructions.

How long are the credits valid for?
If your account remains inactive for 6 months your unused credits will expire after this time. For example, if you purchase 6 credits on 1st January, and use 3 credits on the same day, but do not use the remaining 3 credits for 6 months, these credits will expire on June 30th. An account becomes inactive if you do not join at least one auction within a 6 month period.

Are credits refundable?
Unfortunately, purchased credits are NON-REFUNDABLE and we ask customers to only purchase as many credits as they are comfortable spending on DFWBid.com. If your account remains inactive for a period of 6 months then your unused credits will expire after this time. An account becomes inactive if you do not join at least one auction within a 6 month period.

What happens to my credits when an auction closes?
Once an auction is closed the 3 credits used to join the auction are non-refundable.

How secure are your payment methods?
We use PayPal to process credit transactions which uses high-security encoding (SSL) to protect your payment details when processing your online payments.

How much does it cost me to make a bid?
Bids on dfwbid.com are completely FREE! You can bid as often as you want once you have joined an auction.

Why is there a time delay of 30 seconds before I can bid again on a product?
This is to prevent users from artificially increasing the auction price. By placing a 30 second time delay it ensures that the auction price is always low.

What happens if I win?
Once you win an auction you will be presented with a form to complete your details and shipping address. We shall ship the item to you once you have completed the form. If you do not complete the form and make payment for your product within 7 days of winning the auction the auction will be revoked.

How do I pay for the product that I have won?
When logged in, you will need to go to your 'Claim Prizes" link and follow the online instructions. You can pay for your item via credit or debit card, via PayPal. Please make sure that you pay within 7 days after you have won the auction.

Where does DFWBid deliver?
We can deliver items to anywhere in mainland USA. We ONLY deliver to the address linked with the credit card used to make payment.

Do you store my credit or debit card details?
No, we will not store your card details.

Can I join many auctions at the same time?
Yes, there are no limits on the number of auctions you can join.

Can I increase the bid by more than one penny?
In order to keep prices low, we only allow one penny increases.

Do I have to pay for shipping and processing ?
Yes, once you have won an auction shipping and processing costs will be calculated depending on your location and added to the final auction price. Normally this is $4.99. All items are sent by certified mail using USPS.

How long does it take before I receive the item if I win?
As soon as you complete the winner's form we shall dispatch the item within 3-5 business day by certified mail using USPS.

Can I return the purchased item if I change my mind?
You can only return goods if they are defective. Once you have paid for the item it cannot be refunded.

Do products purchased come with warranties/guarantees?
All our items are brand new and come with their respective manufacturer's warranty.

What happens if I receive a faulty product?
Please inform us using the online form located here

I am not receiving any emails from dfwbid.com
Please check your email spam settings and add the following address to your email contacts: 'dfwbid.com' to ensure email delivery

What hours does the website operate?
Although founded in Texas, DFWbid.com is open to anyone in the USA. Auctions are active from 9.00pm - 10pm CST, however the site itself is accessible 24 hours of the day.

Which browser and internet connection do I need?
We recommend you visit dfwbid.com using the latest version of Firefox with high speed internet connection.